Refund Policy

Last updated: May 11, 2026

1. The short version

We offer a 7-day, no-questions-asked refund on every Pokémon Bot license. If you're not happy with the bot for any reason, message us within 7 days of purchase and we'll refund you in full.

2. How to request a refund

Reach out within 7 days of purchase via:

• Telegram (fastest): @pokemonbotofficial
• Or our contact form

Include your order ID and the wallet address you paid from. Refunds are sent back to the originating wallet within 5 business days of approval, in the same cryptocurrency you used.

3. After the 7-day window

Once 7 days have passed, license sales are final. We can still help in specific situations such as:

• Your license key was never delivered within 24 hours of network confirmation.
• You were accidentally charged twice for the same order.

4. Things we can't refund

• You shared your license key and it was deactivated for abuse.
• You sent payment on the wrong network or below the invoiced amount and the funds were lost on-chain.

5. Chargebacks

Crypto payments are non-reversible at the network level. Any attempt to dispute a payment through a third party (exchange, custodian) will result in immediate license deactivation.

6. Statutory rights

EU/UK consumers: by purchasing and activating the license, you expressly consent to immediate performance of the digital service and acknowledge that the statutory 14-day withdrawal right ceases once the key is issued (Consumer Rights Directive 2011/83/EU, Art. 16(m)). Mandatory local consumer-protection rights are not affected.

7. Changes

We may update this policy. The version in effect on your purchase date governs that order.